Who Are We?
MB Trading is a direct access brokerage firm that develops and markets sophisticated yet simple direct access trading technology to online investors, institutions, and qualified destinations. Using a proprietary order routing system, MBTX, the company allows investors to bypass the middleman and trade directly to the NASDAQ, NYSE and AMEX markets as well as offering direct access executions in the futures and options arena. In addition, MB Trading Futures, the FCM branch of the company, offers customers direct access to a plethora of qualified destinations of liquidity in the forex markets without the usual burdens of a deal desk.
When Was MB Trading Started?
Based in El Segundo, California, MB Trading was founded in 1999 by CEO Ross Ditlove and a veteran management team with years of experience in the brokerage and technology industries.
Why Was MB Trading Created?
The progressive management team sensed a growing frustration among active online traders of traditional web-based brokers because of delays in trade executions, frequent system failures, and poor customer support. To provide better service, MB Trading built a company that provides high-end technology products encompassing fast executions, low-cost commissions and unmatched customer service.
How Does MB Trading Operate?
The company created their MBT Desktop product, which provides investors the ability to set up their personal system to fit the way they work best in their chosen trading market. Traders can choose to see just the simple MBT Desktop order entry window or customize it to add all pertinent personal and market data windows. In one click, a trader can place a trade and see where and how an order was filled.
MBT Desktop is the only Order Management System (OMS) that integrates seamlessly into a wide variety of third party applications through the MBT Partner Program. Clients can simultaneously place orders, view account information, and watch quotes and charts on one screen at the same time using the application of their liking.
What Is MB Trading's Mission?
MB Trading not only prides itself on providing high-quality technology to their customers, but also places tremendous importance on live customer service. Some online brokerages leave customers waiting on hold for service or require their customers to send questions via email, but MB Trading offers round the clock support, education, and training throughout the trading week via phone, live on-line chat, e-mail, and Skype. The phones are staffed with knowledgeable representatives and information technology specialists, so investors can get their questions answered immediately. With the launch of MBT University, the company seeks to raise the bar in round-the-clock customer support.